{"id":8467,"date":"2020-07-09T14:42:35","date_gmt":"2020-07-09T14:42:35","guid":{"rendered":"https:\/\/hyperlink-technology.com\/nesma\/?post_type=tribe_events&#038;p=8467"},"modified":"2020-07-13T12:50:01","modified_gmt":"2020-07-13T12:50:01","slug":"knowyourcustomer-webinar","status":"publish","type":"tribe_events","link":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/","title":{"rendered":"Know your customer"},"content":{"rendered":"<h3><span style=\"color: #00b5ce;\">Join CIM for another great webinar in the Webinar Express Series on Wednesday 15 July 2020.<\/span><\/h3>\n<p><span style=\"color: #333e4a;\">The need to understand your customer has never been greater. In this talk, Ian Miller, CEO of award-winning digital agency, Crafted, will show how brands are using data and insight to drive better marketing. Expect tools and techniques to unlock a deeper understanding of customer behaviour, along with practical tips to turn it from insight into meaningful action. Ian will explain how knowing your customer can become your most powerful marketing tool.<\/span><\/p>\n<h3><span style=\"color: #00b5ce;\"><b>Speaker: Ian Miller, CEO, Crafted\u00a0<\/b><\/span><\/h3>\n<p><span style=\"color: #333e4a;\">As CEO, Ian delivers the growth strategy for Crafted as well as leading the day-to-day operations of a business with 70 staff across all functions from technical development solutions, UX and enterprise design challenges, and international-scale search marketing campaigns. A regular on the speaking scene, he has spoken on behalf of industry bodies such as the Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), and Institute of Directors (IoD). Ian believes that successful marketing comes from the right mix of creativity and data, something that often forms a central part of his talks.<\/span><\/p>\n<div><span style=\"color: #00b5ce;\">The webinar is kindly hosted by CIM East of England and will last approximately 40 minutes with a Q&amp;A session after the presentation. If you would like to register and attend the webinar please do so by <\/span><strong style=\"color: #00b5ce;\"><a style=\"color: #00b5ce;\" href=\"https:\/\/cim.co.uk\/eventbooking\/?crid=101164&amp;ename=Know%20your%20customer\">here<\/a>.<\/strong><span style=\"color: #00b5ce;\"> Information on how to join will then be sent closer to the date of the webinar.<\/span><\/div>\n<h3><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Join CIM for another great webinar in the Webinar Express Series on Wednesday 15 July 2020. The need to understand your customer has never been greater. In this talk, Ian Miller, CEO of award winning digital agency, Crafted, will show how brands are using data and insight to drive better marketing. Expect tools and techniques to unlock a deeper understanding of customer behaviour, along with practical tips to turn it from insight into meaningful action. Ian will explain how knowing your customer can become your most powerful marketing tool.<\/p>\n","protected":false},"author":5,"featured_media":8468,"template":"","meta":{"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[10,11,319,763,762,697,48,764],"tribe_events_cat":[423,405,406],"class_list":["post-8467","tribe_events","type-tribe_events","status-publish","has-post-thumbnail","hentry","tag-chartered-institute-of-marketing","tag-cim","tag-corporate-values","tag-customer-behaviour","tag-customer-insights","tag-employer-branding","tag-marketing","tag-webinar","tribe_events_cat-cim","tribe_events_cat-key-events-tribe","tribe_events_cat-learning","cat_cim","cat_key-events-tribe","cat_learning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Know your customer - nesma<\/title>\n<meta name=\"description\" content=\"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health &amp; well-being, leadership &amp; management, marketing &amp; communications, apprenticeships and use of technology.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Know your customer - nesma\" \/>\n<meta property=\"og:description\" content=\"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health &amp; well-being, leadership &amp; management, marketing &amp; communications, apprenticeships and use of technology.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/\" \/>\n<meta property=\"og:site_name\" content=\"nesma\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-13T12:50:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"585\" \/>\n\t<meta property=\"og:image:height\" content=\"440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/\",\"url\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/\",\"name\":\"Know your customer - nesma\",\"isPartOf\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png\",\"datePublished\":\"2020-07-09T14:42:35+00:00\",\"dateModified\":\"2020-07-13T12:50:01+00:00\",\"description\":\"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health & well-being, leadership & management, marketing & communications, apprenticeships and use of technology.\",\"breadcrumb\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage\",\"url\":\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png\",\"contentUrl\":\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png\",\"width\":585,\"height\":440},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hyperlink-technology.com\/nesma\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Events\",\"item\":\"https:\/\/hyperlink-technology.com\/nesma\/calendar\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Know your customer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#website\",\"url\":\"https:\/\/hyperlink-technology.com\/nesma\/\",\"name\":\"nesma\",\"description\":\"Marketing, communications and digital marketing training\",\"publisher\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hyperlink-technology.com\/nesma\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#organization\",\"name\":\"nesma\",\"url\":\"https:\/\/hyperlink-technology.com\/nesma\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2019\/10\/NESMA-site-icon.jpg\",\"contentUrl\":\"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2019\/10\/NESMA-site-icon.jpg\",\"width\":512,\"height\":512,\"caption\":\"nesma\"},\"image\":{\"@id\":\"https:\/\/hyperlink-technology.com\/nesma\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Know your customer - nesma","description":"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health & well-being, leadership & management, marketing & communications, apprenticeships and use of technology.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/","og_locale":"en_US","og_type":"article","og_title":"Know your customer - nesma","og_description":"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health & well-being, leadership & management, marketing & communications, apprenticeships and use of technology.","og_url":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/","og_site_name":"nesma","article_modified_time":"2020-07-13T12:50:01+00:00","og_image":[{"width":585,"height":440,"url":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/","url":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/","name":"Know your customer - nesma","isPartOf":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/#website"},"primaryImageOfPage":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage"},"image":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage"},"thumbnailUrl":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png","datePublished":"2020-07-09T14:42:35+00:00","dateModified":"2020-07-13T12:50:01+00:00","description":"This 1-day People Power event at Newcastle Business School, Northumbria University on 17 June 2020 addresses a range of workforce development issues such as health & well-being, leadership & management, marketing & communications, apprenticeships and use of technology.","breadcrumb":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#primaryimage","url":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png","contentUrl":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2020\/07\/CIM-WE-1.png","width":585,"height":440},{"@type":"BreadcrumbList","@id":"https:\/\/hyperlink-technology.com\/nesma\/event\/knowyourcustomer-webinar\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hyperlink-technology.com\/nesma\/"},{"@type":"ListItem","position":2,"name":"Events","item":"https:\/\/hyperlink-technology.com\/nesma\/calendar\/"},{"@type":"ListItem","position":3,"name":"Know your customer"}]},{"@type":"WebSite","@id":"https:\/\/hyperlink-technology.com\/nesma\/#website","url":"https:\/\/hyperlink-technology.com\/nesma\/","name":"nesma","description":"Marketing, communications and digital marketing training","publisher":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hyperlink-technology.com\/nesma\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/hyperlink-technology.com\/nesma\/#organization","name":"nesma","url":"https:\/\/hyperlink-technology.com\/nesma\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hyperlink-technology.com\/nesma\/#\/schema\/logo\/image\/","url":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2019\/10\/NESMA-site-icon.jpg","contentUrl":"https:\/\/hyperlink-technology.com\/nesma\/wp-content\/uploads\/2019\/10\/NESMA-site-icon.jpg","width":512,"height":512,"caption":"nesma"},"image":{"@id":"https:\/\/hyperlink-technology.com\/nesma\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tribe_events\/8467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":5,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tribe_events\/8467\/revisions"}],"predecessor-version":[{"id":8488,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tribe_events\/8467\/revisions\/8488"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/media\/8468"}],"wp:attachment":[{"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/media?parent=8467"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tags?post=8467"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/hyperlink-technology.com\/nesma\/wp-json\/wp\/v2\/tribe_events_cat?post=8467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}